Home/Terms of Engagement

Terms of Engagement

Read the terms that explain the scope of your survey or valuation and the basis on which we accept instructions.

Surveying Terms of Engagement

RICS Level 2 Home Surveys and RICS Level 3 Building Surveys. Version 24 September 2026. PDF, 6 pages, 109 KB.

Valuation Terms of Engagement

Residential property valuations. Version 24 September 2026. PDF, 5 pages, 88 KB.

How terms fit into the process

  1. You ask for a quotation. Requesting a quotation does not book a survey or valuation.
  2. We quote. The quotation sets out the service, what it includes and the fee, and is issued with the Terms of Engagement that apply to that survey or valuation.
  3. You read the terms. Please read the applicable terms carefully. They explain the scope of the service, its limitations and your responsibilities.
  4. You confirm. If you wish to proceed, you accept the proposed instruction and the applicable terms. Your instruction is confirmed, and the contract begins, when we confirm acceptance in writing.
  5. We carry out the work on the agreed basis.

Related

  • Instruct us: how an enquiry becomes an instruction.
  • Get a quote: request a quotation and the applicable terms.
  • Contact us if you have any questions about the terms.

Need a survey or valuation?

Tell us about the property and the service you need. We’ll help you choose a suitable service and provide a quotation, with no obligation to proceed.

Top